CWW Plumbing & Environmental departments are leveraging the best practices of our Trenchless Pipe Rehabilitation department, which has been using pandemic-level personal protective equipment for many years. We already have strict and well-practiced procedures in place for events such as COVID19.
The well-being of your family and our employees is our priority. CWW is your only fully equipped and trained plumbing firm open 24/7.
- No CWW Plumber or employee can be put at risk while visiting a personal residence or workplace during a pandemic.
- No resident can be put at risk while CWW is attending a plumbing requirement.
Our staff are equipped with certified hazardous material suits and follow our documented Pandemic Procedure for the Plumbing Department (PPPD). It includes a series of quick, concise questions that allow us to screen clients before deeming a situation as a safe one, in order to proceed. In keeping our staff safe, we keep your home safe.
The procedure is as follows:
Pre-Screening questions to customer / Pre-screening to staff member
(each is asked these questions to keep each party safe):
- Are all family members feeling well?
- Are there any unwell family members in the home?
- Have any family members returned recently from travel abroad?
- Are any family members in home in self isolation?
Procedure for Plumber visiting residence:
- Approach the customer’s door as planned: in full protective personal equipment.
- Repeat the list of pre-screening questions.
- If CWW plumber feels comfortable, undertake the work in a safe and efficient manner.
We are ready,
equipped and experienced
for your plumbing needs.
